Error Message Internet Explorer cannot find the Active Desktop

Use Microsoft Windows Explorer to create a Windows\Web folder, or reinstall Internet Explorer to re-create the folder. To reinstall Internet Explorer, first remove it, and then reinstall it. To remove Internet Explorer, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. On the Install/Uninstall tab, click Internet Explorer  in the list of installed programs, and then click Add/Remove.
  4. Click “Uninstall Internet Explorer 4.0 and all its components,” and then click OK.
  5. Restart your computer when you are prompted to do so.
  6. In Windows Explorer, delete the Windows\Web folder.
  7. Reinstall Internet Explorer.
  8. Create a new Windows\Application data\Microsoft\Internet Explorer folder. For information about creating folders, click Start, click Help, click the Index tab, type creating, and then double-click the “creating folders” topic.

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